Bondurant Technologies International Warranty
One-Year Limited Warranty
BONDURANT Water Technologies (hereinafter “BONDURANT”) provides a twelve (12) month limited warranty on the materials, workmanship, and performance of its own manufactured components, when installed and operated in accordance with BONDURANT’s recommended design and operating specifications. This warranty only applies to the original purchaser (the “Customer”) of each component (each “Product”) and commences from the date of purchase as stated on BONDURANT’s original invoice.
Exclusions From Warranty
This Warranty does not extend to equipment or Products manufactured by others and distributed by BONDURANT, nor to equipment or Products manufactured by others into which a BONDURANT product has been incorporated. If allowable, BONDURANT hereby assigns, without warranty, to the Customer its interest, if any, under any warranty made by the manufacturer of such equipment or Product.
This Warranty shall be void if the Product is subject to any accident, damage, damage to the sealing surfaces, faulty installation, problems with sealing caused by foreign debris or mishandling, misapplication, chemical exposure, or other abuse or misuse; any modifications, additions or alterations not approved by BONDURANT in writing; any use of the Product after discovery of a defect without BONDURANT’s prior written consent; or the Customer’s or user’s refusal to permit BONDURANT or its authorized representative to examine the Product in a timely manner in order to determine the nature and extent of a claimed defect. Normal wear of replaceable components, including without limitation o-ring seals, are specifically excluded from this Warranty.
No agent, employee, or representative of BONDURANT has any authority to bind BONDURANT to any affirmation, representation, or warranty concerning the goods sold under this contract, and unless an affirmation, representation or warranty made by an agent, employee, or representative is specifically included within this Warranty, it will not be enforceable by the Customer.
BONDURANT’s sole obligation under this warranty, and the Customer’s sole remedy for any breach of this Warranty, is limited to, and shall be fully discharged by, BONDURANT’s repair of any defective Product or, at BONDURANT’s sole option, its replacement of such Product with an identical or substantially similar Product. BONDURANT’s repair or replacement of such Product shall take place at BONDURANT’s plant in Atlanta, Georgia and the Customer shall be solely responsible for all charges incurred in shipping the Product to BONDURANT’s plant and for any and all insurance in connection therewith. Any replacement Product will be warranted against defects in material and workmanship for the unexpired portion of the warranty period applicable to the Product as to which such repair and replacement has been made.
BONDURANT’S OBLIGATION UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT (AT BONDURANT’S SOLE DISCRETION) OF ANY PRODUCT, OR COMPONENT THEREOF, PROVED TO BE DEFECTIVE IN MATERIAL OR WORKMANSHIP WITHIN THE COVERED WARRANTY PERIOD.
The Customer, at the Customer’s risk and expense, shall be responsible for returning such Product or component, only after obtaining a Return Goods Authorization (RGA) number from BONDURANT, arranging for freight prepaid, and in conformance with any special packaging and shipping instructions set forth on the operation documentation or RGA instructions, or as otherwise reasonably required, to BONDURANT’s address set forth below, together with (1) RGA number issued by BONDURANT at Customer’s request; (2) proof of purchase and, if necessary, proof of installation date; (3) a Return Good Authorization Form; (4) a description of the suspected defects; (5) the serial number of the BONDURANT Product alleged to be defective; and (6) a description of the type of water and pretreatment equipment which has been utilized in connection with the Product, if any. BONDURANT shall, in BONDURANT’s reasonable discretion, be the sole judge of whether a returned Product or component is defective in material or workmanship. Required or replaced Products or components shall be returned surface freight. In genuine emergency situations, the BONDURANT will (at BONDURANT’s sole discretion) forward replacement parts to Customer without waiting for authorized return of the questionable part(s). In such cases, Customer will issue a purchase order or other payment guarantee prior to shipment. If the returned part is found to have been misused or abused, or the defective part is not received by BONDURANT within thirty (30) days; the Customer will be invoiced for the replacement part(s) provided. This Warranty does not cover or include labor and/or travel to the Customer’s premise or location or any other location. Charges of $1000 per day plus associated travel expenses will be incurred by the Customer in providing the Warranty Service at any location other than BONDURANT’s main headquarters; that is if the BONDURANT deems that the Product is not covered by said Warranty. BONDURANT reserves the right to precondition such travel to Customer’s premises upon prepayment of BONDURANT’s anticipated costs of attending such premises.
LIMITATIONS OF WARRANTY
OTHER THAN AS SPECIFICALLY SET FORTH IN THIS WARRANTY, BONDURANT MAKES NO WARRANTY, EXPRESS OR IMPLIED, WITH RESPECT TO THE PRODUCT, AND BONDURANT DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. BONDURANT’S LIABILITY UNDER THIS WARRANTY SHALL IN NO EVENT EXCEED THE PURCHASE PRICE FOR THE PRODUCTS. BONDURANT SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF USE, COST OF REMOVING OR INSTALLING THE PRODUCT OR COMPONENTS, DOWNTIME, OR THE CLAIMS OF THIRD PARTIES, AND INJURIES OR DAMAGES TO PERSONS OR PROPERTY.
INSTALLATION AND USE
The specifications and operational requirements for a Product are readily available from BONDURANT and may be requested in writing via email. Failure to request this information shall not void or invalidate this Warranty or the limitations contained herein.
It is the intent of the parties to this contract to fully and completely state the rights and obligations of the parties in this Warranty and BONDURANT has specifically set forth in this Warranty the extent and nature of the warranty on the Product(s) to be sold. There are no warranties which extend beyond the description in this Warranty.
For more information about BONDURANT TECHNOLOGIES INTERNATIONAL, please contact us at the following:
Phone: (770) 744-5978